Hand Of Care
Hand of Care is a care navigation and accreditation platform that guides families to the right licensed facility while raising service standards across the sector.
Purpose and Positioning
Why this brand exists
Families face complex and time sensitive decisions about senior, disability, and child care, yet information is fragmented and standards vary widely. Hand of Care was created to unify guidance, accreditation, and placement in one accountable framework that protects vulnerable people and supports providers who meet clear criteria.
What we do
We evaluate needs with trained social workers, score facilities against published service standards, and match families to options that fit medical, social, and financial requirements. Our digital platform maintains an auditable record of assessments, recommendations, and outcomes so decisions stay transparent and repeatable.
Service Architecture
Navigation and Family Support
Intake and assessment
Structured interviews with families to capture clinical status, daily living needs, risks, location preferences, and budget.
Option curation
Shortlists of licensed facilities with transparent scores, capacity signals, and visit coordination.
Transition planning
Move in checklists, medication and care plan handover, and early follow up to stabilize placement.
Accreditation and Quality Scoring
Criteria and methodology
A multidimensional rubric covering governance, staffing, safety, clinical protocols, hygiene, nutrition, activities, family communication, and incident handling.
Field audits
Trained assessors conduct site visits, verify documents, and interview responsible staff. Scores generate a facility level “Service Index” visible to users.
Continuous improvement
Corrective action plans, re audit windows, and knowledge modules for providers seeking higher tiers.
Provider and Ecosystem Services
Data and visibility
Verified profiles with services, specialties, room types, and near real time capacity bands.
Compliance toolkit
Document vault for licenses, inspections, certificates, and staff credentials with expiry alerts.
Outreach
Ethical marketing opportunities that prioritize transparent data and measurable outcomes.
Digital Platform and Data
Applications
Web and mobile applications that guide families through assessment and matching, then provide ongoing communication with the provider team.
AI assisted matching
Decision support that aligns needs, location, and Service Index scores. Final recommendations are reviewed by human experts.
Privacy and security
PII minimized by design, consent based sharing, encrypted storage, and role based access.
Operating Model
Workflow
Step 1. Family intake
Online or assisted intake creates a case file with consent statements and initial needs.
Step 2. Expert review
A licensed social worker validates inputs and requests missing documents.
Step 3. Matching and shortlist
The platform proposes candidates that the expert finalizes into a shortlist with visit notes.
Step 4. Placement and handover
Care plan and documentation are transferred securely.
Step 5. Follow up and outcomes
Periodic check ins capture well being and satisfaction, feeding continuous improvement.
Segments and Scope
Priority care segments
Healthy seniors, seniors needing daily assistance, bedbound seniors, and palliative care.
Additional lines
Children’s day care and special needs services to be onboarded in phases.
Geography and rollout
The project is based in İzmir with rapid scale plans across Türkiye, followed by selected diaspora markets.
Standards and Safeguarding
Ethical framework
Family consent, conflict of interest controls, and incident reporting.
Regulatory alignment
National legislation and labor standards, with reference to international care guidelines where applicable.
Documentation
Traceable records for audits, provider credentials, and placement decisions.
Work with a single accountable platform for care choices and quality improvement. Start your brief at https://www.handofcare.com.